FREQUENTLY ASKED QUESTIONS
Payment terms are subject to change without prior notice. Possession of a price list does not constitute an offer to sell. Prices are applicable at the time of order acceptance.
Typically, orders are delivered within two days if the items are in stock. If items are out of stock, we will confirm the delivery date and expedite production as much as possible.
Yes, BGF reserves the right to accept or reject any order based on our internal policies and stock availability.
Yes, all orders are subject to credit approval from our finance department.
Returns or claims must be reported within the specified timeframe as per our company policy. For more details, please contact our customer service.
Any communications regarding product issues should be directed to your BGF account manager or Customer Relations Department. You can also email us at [email protected] with the product label and a brief description of the issue.
For any after-sales support, you can contact our customer service via WhatsApp at +974-30082006 or call us directly at our customer support line.
